Effective Date: July 15, 2026
At Jeota Media, accessible from https://jeotamedia.co.ke, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Jeota Media and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@jeotamedia.co.ke.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us via our website forms.
- Personal Data: This may include your name, email address (
@domain.com), phone number, company/organization name, and the details of any message you send us through our contact or onboarding forms. - Log Files: Like most standard websites, Jeota Media follows a standard procedure of using log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website experience.
- Understand and analyze how you use our website.
- Respond directly to your project inquiries, creative briefs, and support requests.
- Process client onboarding and manage relationships through our internal tools (such as CRM systems).
- Send you administrative information, updates, or promotional emails (which you can opt-out of at any time).
- Find and prevent fraudulent activity.
3. Data Processing and Third-Party Tools
We do not sell, rent, or trade your personal data to third parties. To provide a seamless experience, we securely share data with trusted service providers who help us run our business operations:
- Communications & CRM: We use secure email routers and customer relationship management tools (such as Zoho Mail and Zoho CRM) to process and respond to your form submissions safely.
- Web Hosting: Our website files and data logs are securely hosted on protected servers with strict access controls.
4. Cookies and Web Beacons
Jeota Media uses “cookies” to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options.
5. Legal Framework & Compliance (Kenya Data Protection Act)
As an agency operating out of Kenya, Jeota Media respects and aligns its data handling practices with the Kenya Data Protection Act, 2019. We implement robust technical and organizational security measures designed to protect the safety of your personal information from unauthorized access, alteration, or disclosure.
6. Your Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict/object to processing: You have the right to request that we restrict or stop the processing of your personal data.
If you make a request, we have one month to respond to you.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise your data rights, please contact us at:
- Jeota Media
- Email: info@jeotamedia.co.ke
- Website: https://jeotamedia.co.ke